CARE & MAINTENANCE:
NEOLITH doesn’t need any special care and it is very easy to keep clean. General cleaning just involves washing with water or a diluted, household detergent such as dishwashing liquid, which is enough to restore the surface to its original condition. Occasionally deeper cleaning might be needed especially straight after installation when cement residue may be left on the surface. Any cement residue can be removed washing with warm water or very diluted acidic solutions (diluted vinegar). NEOLITH can be cleaned with any household chemical agent. Ensure that the chemical you apply is properly diluted and avoid using chemicals with high concentrations of hydrochloric acid. Always consult the NEOLITH technical manual before applying highly acidic or highly abrasive agents.
Maintenance Tips for the type of stain and what cleaning agent to use
Cement - Water and common detergent
Lime - Diluted organic acids (vinegar, etc.)
Oxides - Diluted organic acids (vinegar, etc.)
Oil - Commercial scale remover / phosphoric acid
Grease - Common detergent / alcohol / solvent
Pain - Common detergent / alkaline detergent / bicarbonate and water
Rubber - Solvent
Candle wax - Solvent
Beer or win - Solvent
Regular cleaning - Common detergent / alkaline detergent
Coffee - Common detergent / alkaline detergent
Tea - Common detergent / alkaline detergent
Juice - Common detergent / alkaline detergent
Ice Cream - Common detergent / alkaline detergent
Iodine - Hydrogen peroxide
Blood - Hydrogen peroxide / bleach (bleaching soda)
Mercurochrome - Bleach (bleaching soda)
Ink - Bleach (bleaching soda) / solvent
* PLEASE NOTE: Whenever bleach is used as the detergent, make sure it is diluted. Start off by using minimum concentrations or maximum dilution and then increase gradually. Wash surface after treating with detergent to ensure that all detergent is removed. Hot water cleans better than cold water.
General Advice for Use
Regular Cleaning and Maintenance
Silestone® and ECO by Cosentino® are low porous surfaces and therefore highly resistant to everyday domestic stains. For regular cleaning of Silestone® or ECO by Cosentino® surfaces, Cosentino S.A. recommends you use Q-Action. If Q-Action is not available, water and mild/neutral soap is the best option for regular cleaning.
Cleaning Stubborn Stains
The following are some of the actions to be carried out for stubborn stains that have built up over time:
Apply Q-Action to the stain and leave for 2 minutes then gently scrub with a Soft non-Metallic scouring pad (normally supplied for ceramic hobs) until it disappears. Rinse immediately with water and dry. If Q-Action is not available, use JIF Original Cream in the same way.
Limescale (Glass Marks)
Pour an anti-limescale product (like Viakal or similar) onto the surface and leave to act for 1 min. Rinse with plenty of water and dry. Follow the instructions recommended by the manufacturer.
Do not use on any products (taps, sink, etc) other than the worktop itself as it might damage their finish.
Silicone and Putty Marks
Using a blunt spatula and CleanColorsil or Solvent- based silicon remover (that does not contain dichloromethane) gently scrub with a soft scouring pad (for ceramic hobs). Then rinse with plenty of water and dry. We recommend that the marks are removed at the time of installation.
For difficult stains, pour Q-Action (or JIF Original Cream) onto the affected area leaving it to act for 2 minutes. Next gently scrub with a Soft non-Metallic scouring pad (for ceramic hobs), rinse with plenty of water and dry.
Suede, Leather Finish and Volcano Texture Counter Top Cleaning
For the regular cleaning of these surfaces with unpolished textures, Cosentino recommends the use of Q-Action or water and mild soap. For stubborn stains use a Soft non-Metallic scouring pad without applying too much force. These textures are rougher and therefore more susceptible to marks making them high maintenance surfaces.
Reaction to Knocks
One of the characteristics that makes these surfaces stand out is their high resistance to knocks. However, avoid striking areas of the surface that due to the fabrication of design, may be slightly weaker (pointed corners, fine edges, etc.).
Reaction to Heat
After using kitchen utensils such as frying pans, saucepans, etc, do not place them directly on the surface. Leave them on top of a tablemat (if possible with rubber support) to cool down. The reasoning behind this is that the thermal shock caused by the difference in temperature (cold/hot) could damage the surface.
It is hard to believe that a surface so elegant and beautiful can be so durable and with only minimal effort, this beauty will last for years to come.
Here are a few tips on how to keep your TECHNISTONE surface looking its best.
Clean the surface after each use with mild detergent soap and water and then wipe the surface with a dry cloth.
After prolonged or heavy exposure to oils, acidic or deeply coloured fruits/vegetables that have been prepared on the surface but not cleaned off promptly, it may be necessary to clean the surface with warm water and a small amount of standard non-abrasive household cleaner such as some of the following. However, please be sure to thoroughly rinse the residue of these cleaning products off the surface as soon as possible.
Mr Muscle Multi-Surface Cleaner
Liqui Cleen Cream
Easy Off Bang Gel
On occasion, stubborn substances such as hard water spots, food colouring or dried food particles may accumulate on the surface and appear as stains therefore seeming to be resistant to removal. Don’t worry, these are surface blemishes and can be removed gently with a soft abrasive cleaner and a pink and white Scotch-Brite® pad.
Green and red Scotch-Brite® pads should not be used as they are too abrasive.
Rinse the surface after the use of these cleaners and wipe dry.
For the toughest blemishes such as nail polish and permanent marker, use a pink and white Scotch-Brite® pad and acetone to remove the blemish and then rinse the surface well with soap and water.
TECHNISTONE is 99.9% solid so whatever appears on the surface is not in the product and can be cleaned off with care and patience.
Things to Avoid
Prolonged exposure to excessive heat from pots, skillets or poorly insulated crock pots may damage the surface due to thermal shock.
When setting a heated object on a TECHNISTONE surface, you must use a trivet or hot pad.
When cutting up fruits, vegetables and meats, a cutting board should be used.
While the natural quartz of TECHNISTONE will resist scratches from knives and utensils, a cutting board will make the surface easier to clean and prolong the appearance of the surface.
Most household chemicals do not affect TECHNISTONE surfaces but there are some household agents that should be avoided such as drain cleaners, oven cleaners, paint removers/strippers etc. These contain Methylene Chloride or other chemicals with a high Alkaline/PH level and should be removed immediately with warm water and detergent cleaner should they come into contact with the surface. Even brief contact with these substances may damage your TECHNISTONE surface.
Avoid sitting, standing or climbing on your bench top as well as knocking, dropping or bumping the product with heavy items.
Care & Maintenance
Taking Care of Your Quartz Surface
Caesarstone quartz surfaces blend modern sophistication and timeless luxury with unbeatable strength and durability. The ever-lasting finish requires only simple and routine care to maintain its good looks. To clean Caesarstone, we recommend using warm water and a mild detergent or quality spray and wipe type cleaner in order to enjoy enduring beauty and unmatched performance for years to come.
Virtually maintenance-free, Caesarstone’s hard, non-porous surfaces require no sealing to renew the lustre and are simple to clean. In most cases, soap and water or a mild detergent is enough to keep your Caesarstone countertop looking like new. If necessary, use a non- abrasive soft soap along with a non-scratch or delicate scrub pad. Afterwards, thoroughly rinse with clean water to remove residue.
Stubborn Stains or Dried Spills
If needed, apply a non-abrasive household cleaner (a non-abrasive cleaner will not dull the surface shine) and rinse to remove residue. To remove adhered material such as food, gum, nail polish or even dried paint, first scrape away excess material with a plastic putty knife and then use a damp cloth to remove any marks or residual dirt.
For extra-stubborn stains, a no-scratch Scotch-Brite® pad is recommended along with the non-abrasive cleaner recommended by our local Caesarstone® distributor.
Caesarstone is more heat resistant than other stone surfaces including most granite, marble and limestone; and is not affected by temperatures lower than 100°C. However, like all stone material, Caesarstone can be damaged by sudden and rapid temperature changes. Therefore, we suggest that hot pots and pans never be directly placed on the surface. We also recommend a hot pad or trivet be placed on the surface under cooking units such as electric frying pans, crock pots, or roaster ovens.
Caesarstone is a highly scratch resistant surface; however avoid abuse of the surface by refraining from using sharp objects such as sharp knives or screw drivers directly onto the surface.
Cleaning Agents to Avoid
It’s important to be aware that like any other surface, Caesarstone can be permanently damaged if exposed to strong chemicals and solvents that can damage its physical properties. Never clean your Caesarstone surface with products that contain Trichlorethane or Methylene chloride, such as paint removers or strippers. Avoid the use of highly aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/ pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect
Looking After Your Café Quartz Countertops
Café Quartz is easygoing and doesn’t need a lot of attention to keep its good looks. To clean Café Quartz use warm water and a mild detergent, or a spray-and-wipe-type cleaner for the best results.
Unlike marble and granite. Café Quartz is virtually non-porous and doesn’t need sealing to prevent stains and keep its shine. If you need more than a mild detergent to get rid of stubborn marks use a nonabrasive cream cleanser, such as liquid Chemico, and a non-scratch pad. Always rinse with clean water to remove and residue. Heat Resistant Café Quartz is quite heat resistant, beating most man-made surfaces and even marble and limestone. Anything below 100˚C should not damage the material, however Café Quartz can burn or wrap if exposed to sudden high temperature changes. Because it’s better to be safe than sorry, we recommend that hot pots and pans never be placed directly on the surface. Rather use a hot pad or trivet on the surface and under cooking units such as electric frying pans, crock pots, or roaster ovens. Cleaning Agents to Avoid Café Quartz can be permanently damaged if it’s exposed to unduly strong chemicals and solvents. Never clean your Café Quartz countertops with products that contain trichlorethane or methylene chloride, often found in paint removers. Rather avoid using aggressive cleaning products like oven cleaners and dishwasher cleaning agents. Products that contain oils or powders may leave a residue and should be rinsed off thoroughly. If your countertops accidently get exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect.
Care and Maintenance
We aim to deliver quick, professional service and the highest level of customer support to our customers, whether you are invested in TELTOS, or planning to. No matter how you’ve enhanced your home with Teltos surfaces, our consultants are here to help.
Teltos – We are here to help
It’s easy to keep your Teltos surfaces looking perfect. In the unlikely event you can’t find a solution to a problem, you’re welcome to contact your local Teltos dealership who will be happy to help.
Our surfaces will keep their beauty for years to come, with minimal effort. Warm water and a splash of mild detergent is all that’s required, and to make things even easier - there’s no need to wax or seal.
Remove Stubborn Spills and Stains Easily
Inevitable spills and stains can usually be cleaned up effortlessly with soap and water. More stubborn stains may require a putty knife or non scratch pad -leaving surfaces ready to be polished to their former brilliance.
It’s important to be aware that like any other surface, Teltos can be permanently damaged by strong chemicals and solvents. Never clean your Teltos surface with products that contain Trichlorethane or Methylene chloride, such as paint removers or strippers.
Avoid the use of highly aggressive cleaning agents such as oven/grill cleaners, Handy Andy, and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly.
Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect.
Quartz is highly heat resistant and is both durable and hard-wearing. But even Teltos surfaces need protection from very high temperatures - a pad or trivet placed between countertop and hot object will do the trick.
Teltos is more heat resistant than other stone surfaces including most granite, marble and limestone; and is not affected by temperatures lower than 100°C. However, like all stone material, Teltos can be damaged by sudden and rapid temperature changes.
What not to use
Teltos quartz surfaces, just like other surfaces, can be damaged by strong chemicals and solvents. Don’t be tempted to use abrasive agents, such as oven or dishwasher cleaners on your surfaces. If they do come into contact with a non-recommended product, rinse thoroughly in clean water.
If needed, apply a non-abrasive household cleaners (a non-abrasive cleaner will not dull the surface shine) and rinse to remove residue. To remove adhered material such as food, gum, nail polish or even dried paint, first scrape away excess material with a plastic putty knife and then use a damp cloth to remove any marks or residual dirt.
For extra-stubborn stains, a no-scratch Scotch-Brite pad is recommended along with the non-abrasive cleaner.
Teltos is perfect for interior spaces in residential or commercial applications, but as the colour pigments are not UV stable we do not recommend it for outdoor use.
Care & Maintenance
Taking Care of Your Quartz Surface ProQuartz quartz surfaces are stylish and sophisticated surfaces with enduring and lasting beauty and strength. To retain this enduring beauty simply wipe the worktops with warm water and a mild non-abrasive cleanser and rinse with clean water.
ProQuartz quartz requires minimal maintenance. It is hard, non-porous and requires no sealing to retain its shine and brilliance.
For tough stains, moisten a clean cloth with a non abrasive cleaner and rub it into the stain, wipe and clean with a moist cloth to remove the cleanser residue.
ProQuartz is structurally more resistant to heat than other surfaces. However, like any other stone tops, excessive heat and thermal-shock may cause damage. We recommend the use of a hot pad or a trivet when placing a hot cooking pan or other cooking units on the surface.
ProQuartz is substantially harder than natural stone and highly resistant to scratching. However avoid abuse of the surface by refraining from using sharp objects such as sharp knives or screw drivers directly onto the surface.
Cleaning Products to Avoid
Cleaners that contain Pine Oil. Without very thorough rinsing, these products can leave behind a residue of pine oil. The pine oil then attracts and holds dirt on the surface, eventually reducing the cleanliness of the surface and its appearance. Highly aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Abrasive scrubs/cleaners containing either soft or hard abrasive particles. The abrasives will harm ProQuartz quartz surfaces and if the surface is not completely rinsed, a powder residue will remain reducing the appearance of the surface, especially on dark colours. Cleaners that contain Xylene, Toluene, Potassium Hydroxide or Caustic soda. Paint removers, Furniture strippers containing Trichlorethane or methylene chloride.